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The Information and Communication Technologies in Tourism degree courses: the reality of Iberian Peninsula

Morais, Elisabete Paulo; Cunha, Carlos R.; Gomes, João Pedro
Fonte: International Business Information Management Association Publicador: International Business Information Management Association
Tipo: Conferência ou Objeto de Conferência
Português
Relevância na Pesquisa
65.85%
With the rapid expansion of Information and Communication Technologies (ICT) throughout almost all aspects of tourism and hospitality industries, the task of integrating technology into educational curriculum will be a need. Information and Communication Technologies appear one of the area most critical to the success of tourism in the future and the way it will promote the tourist destinations. This paper aims to analyze the relevance given by the various Portuguese and Spanish institutions of higher education to Information and Communication Technologies in their degrees. The analysis carried out was done in degree courses operating in this school year, 2012/2013, in Portuguese and Spanish universities and polytechnics, public and private.

Scenarios and possible futures for hospitality and tourism

Varum, C.; Melo, C.; Alvarenga, A.; de Carvalho, P.S.
Fonte: Emerald Publicador: Emerald
Tipo: Artigo de Revista Científica
Português
Relevância na Pesquisa
66.04%
Purpose - This paper seeks to discuss the process and results of a scenario exercise applied to the Portuguese tourism and hospitality industries with a 2020 horizon. Design/methodology/approach - Through an intuitive-logical process adapted to the specific purposes of the research, four alternative scenarios of the evolution of the industry were developed. The exercise involved three workshops, with the participation of a group of experts, academics, representatives from industry and local government. Findings - Based on the nature and dynamics of the key forces and trends, the four scenarios identified are: southern experience; global emotions; "sin surprise"; and non-charming Portugal. In all scenarios there is increased global competition amongst tourist destinations. A desire for authenticity opens the opportunity for Portugal as a tourist destination but it also poses challenges for managers and policy makers. These scenarios are of practical use for managers, policy makers and other practitioners as they provide a framework for the development and assessment of robust strategies and policies, i.e. strategies that will survive several kinds of external development. Originality/value - The paper contributes to the knowledge of scenario methods in practice and to help policy planners and managers recognize...

Corporate Social Responsibility as a source of attracting talent: building an Iberian framework of analysis in the Tourism and Hospitality Management Sector

Barrena-Martínez, Jesus; Contreiras, Joaquim; Jorge, Fátima
Fonte: Symposium on Ethics and Social Responsibility Research Publicador: Symposium on Ethics and Social Responsibility Research
Tipo: Aula
Português
Relevância na Pesquisa
136.09%
In the current context of turbulence, firms that are able to attract and retain the most qualified workers can obtain a source of sustainable competitive advantage from them in the market. In the last years, Corporate Social Responsibility (CSR) is acquiring a great relevance among academics and professionals as a management tool, which could send positive external signals to the prospective employees of companies. Considering this framework, this paper aims to demonstrate the important role of adopting a CSR orientation for companies in the process of attraction talented people. To support these objectives we based on the principles of stakeholders approach and signalling theory. The context of analysis will be framed in two countries with similar cultural and geographic location such as Spain and Portugal to get homogeneous results in order to make a comparison between them. The respondents of the study were students from Tourism and Hospitality Management in Technical Schools and Universities. The results obtained in the first focus of analysis in Portugal indicate a positive relationship among the candidates and their interest to work for companies that apply CSR activities. With this support, we are moving to Spain, concretely to Andalusia to test and contrast this framework in a similar population of students.

CORPORATE SOCIAL RESPONSIBILITY AS A SOURCE OF ATTRACTING TALENT: BUILDING AN IBERIAN FRAMEWORK OF ANALYSIS IN THE TOURISM AND HOSPITALITY MANAGEMENT SECTOR

Barrena-Martínez, Jesus; Contreiras, Joaquim Pinto; Jorge, Fátima; Carrasco, Paulo
Fonte: Universidade de Évora Publicador: Universidade de Évora
Tipo: Artigo de Revista Científica
Português
Relevância na Pesquisa
126.09%
In the current context of turbulence, firms that are able to attract and retain the most qualified workers can obtain a source of sustainable competitive advantage from them in the market. In the last years, Corporate Social Responsibility (CSR) is acquir-ing a great relevance among academics and professionals as a management tool, which could send positive external signals to the prospective employees of companies. Considering this framework, this paper aims to demonstrate the important role of adopting a CSR orientation for companies in the process of attraction talented people. To support these objectives we based on the principles of stakeholders approach and signalling theory. The context of analysis will be framed in two countries with similar cultural and geo-graphic location such as Spain and Portugal to get homogeneous results in order to make a comparison between them. The respondents of the study were students from Tourism and Hospitality Management in Technical Schools and Universities. The re-sults obtained in the first focus of analysis in Portugal indicate a positive relationship among the candidates and their interest to work for companies that apply CSR activi-ties. With this support...

Tourism in Africa : Harnessing Tourism for Growth and Improved Livelihoods

Christie, Iain; Fernandes, Eneida; Messerli, Hannah; Twining-Ward, Louise
Fonte: Washington, DC: World Bank and Agence Française de Développement Publicador: Washington, DC: World Bank and Agence Française de Développement
Português
Relevância na Pesquisa
56.2%
This report is the first to examine tourism in Africa comprehensively and regionally and the first to recommend practical, evidence-based measures enabling the sector s economic and development power. This gives new impetus to the continent s development progress by leveraging tourism in pursuit of lasting poverty alleviation and the creation of significantly more jobs and opportunities for all Africans.

Book Review: Tourism in China: Exotic Land Revealed

Remington, Joan S.
Fonte: FIU Digital Commons Publicador: FIU Digital Commons
Tipo: Artigo de Revista Científica Formato: application/pdf
Português
Relevância na Pesquisa
76.11%
There is no better way to lean about tourism in China than from renowned expert in the field. Alan Lew. PhD. and professor at Northern Arizona University, Lawrence Yu, Ph.D. and associate professor in the Department of Tourism and Hospitality Management at George Washington University. John Ap, Ph.D. and associate professor in tourism management at Hong Kong Polytechnic University and Zhang Guangrui, director of the Tourism Research Centre, Chinese Academy of Social Sciences in Beijing, China, have contributed to and edited a collection of writings detailing the development of tourism in this fascinating and exotic land.

Biometrics for Hospitality and Tourism: A New Wave of Information Technology

Kang, Bomi; Brewer, Kathleen Pearl; Bai, Billy
Fonte: FIU Digital Commons Publicador: FIU Digital Commons
Tipo: Artigo de Revista Científica Formato: application/pdf
Português
Relevância na Pesquisa
46.14%
The technologies that empower biometrics have been around for a number of years, but until recently these technologies have been viewed as exotic. In the not too distant future biometrics will be used to regulate internal processes and to improve services in the hospitality and tourism industries. This paper provides an understanding of the current use of biometrics in general and its practical value for the future in hospitality and tourism. The study presents a review of current practices of biometrics with special reference to the hospitality and tourism businesses, addresses key issues imposed by this technology, and identifies business and marketing implications for these industries.

Hospitality Review Volume 31 Issue 2 2013

Hospitality Review, FIU
Fonte: FIU Digital Commons Publicador: FIU Digital Commons
Tipo: Artigo de Revista Científica Formato: application/pdf
Português
Relevância na Pesquisa
46.17%

Hospitality Graduate Students’ Program Choice Decisions: Implications for Faculty and Administrators

Van Hoof, Hubert B.; Wu, Luorong; Zhang, Lu
Fonte: FIU Digital Commons Publicador: FIU Digital Commons
Tipo: Artigo de Revista Científica Formato: application/pdf
Português
Relevância na Pesquisa
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Despite rapid growth in the quality and volume of hospitality graduate research and education in recent years, little information is available in the extant body of literature about the program choices of hospitality management graduate students, information that is crucial for program administrators and faculty in their attempts to attract the most promising students to their programs. This paper reports on a study among graduate students in U.S, hospitality management programs designed to understand why they chose to pursue their degrees at their programs of choice. Given the large numbers of international students presently enrolled, the study additionally looked into why international hospitality management students chose to leave their home countries and why they decided to pursue a graduate degree in the U.S. Based on the findings, implications for hospitality administrators and faculty in the U.S. and abroad are discussed and directions for future research are presented.

Tourism and hospitality management education in Australia : development of a conceptual framework and model for the 21st century / by Georges Jean Roger Baume.

Baume, Georges Jean Roger
Fonte: Universidade de Adelaide Publicador: Universidade de Adelaide
Tipo: Tese de Doutorado Formato: 187641 bytes; application/pdf
Publicado em //1999 Português
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96.24%
Investigates the rapid expansion, growth, and perceived quality and viability of tourism and hospitality management education. Argues that there are doubts as to whether tourism and hospitality management education is changing according to the needs of industry and the requirements of future managers. An analysis of tourism and hospitality programs in Australian colleges and universities is conducted. Results from the analysis support the proposition for a change of direction in graduate tourism and hospitality management education, and demonstrate a general agreement in terms of content and structure.; Thesis (Ph.D.)--University of Adelaide, Faculty of Economics and Commerce, 1999; Bibliography: leaves 305-335.; xiii, 335 leaves ; 30 cm.

Travel Marketing: Industry Relationships and Benefits

Vladimir, Andrew N.
Fonte: FIU Digital Commons Publicador: FIU Digital Commons
Tipo: Artigo de Revista Científica Formato: application/pdf
Português
Relevância na Pesquisa
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In the discussion - Travel Marketing: Industry Relationships and Benefits - by Andrew Vladimir, Visiting Assistant Professor, School of Hospitality Management at Florida International University, the author initially states: “A symbiotic relationship exists among the various segments of the travel and tourism industry. The author has solicited the thinking of 37experts and leaders in the field in a book dealing with these relationships and how they can be developed to benefit the industry. This article provides some salient points from those contributors.” This article could be considered a primer on networking for the hospitality industry. It has everything to do with marketing and the relationships between varied systems in the field of travel and tourism. Vladimir points to instances of success and failure in marketing for the industry at large. And there are points of view from thirty-seven contributing sources here. “Miami Beach remains a fitting example of a leisure product that has been unable to get its act together,” Vladimir shares a view. “There are some first class hotels, a few good restaurants, alluring beaches, and a splendid convention center, but there is no synergism between them, no real affinity, and so while visitors admire the Fontainebleau Hilton and enjoy the food at Joe's Stone Crabs...

International tourism : can it contribute to Nigeria's economic growth as other industrial sectors?

Akpaidem, Efiong A.
Fonte: FIU Digital Commons Publicador: FIU Digital Commons
Tipo: Artigo de Revista Científica Formato: application/pdf
Português
Relevância na Pesquisa
55.96%
The growth of international tourism and the attendant economic benefits to the world nations, has been phenominal since the end of the second world war. It is considered that the industry's upsurge will continue even in the phase of various constraints exemplified in high fuel cost, constant increase in fares and the threatening world-wide recessions. Developed as well as developing countries have gained substantially from the industry. A recent development shows increasing tourist traffic towards developing countries, while developed countries still hold their fort in stable growth of tourist receipts. The strategic beneficial effects of international tourist industry are often quantified in terms of foreign exchange earnings, employments offered, and the Real Estate super-structures; but in general,the industry has innumerable direct and indirect benefits to any nation engaging in the trade. The objective of this thesis is to demonstrate by comparative analysis and proven parameters that the international tourist industry which is given low priority in development in Nigeria, can equally contribute to the nation's economic growth as other industrial sectors which receive high priority and patronage in development. The data for this paper are gathered from primary sources which are i) responses by the Federal and State Governments' tourism-related offices; ii) government publications e.a. the Third National Development Plan of Federal Republic of Nigeria; and iii) Books and collections. The secondary sources include reports...

Intra-regional Tourism and Challenges Facing Hong Kong's Hotel Industry

Hobson, J.S. Perry; Ko, Goldwyn
Fonte: FIU Digital Commons Publicador: FIU Digital Commons
Tipo: Artigo de Revista Científica Formato: application/pdf
Português
Relevância na Pesquisa
65.89%
Asia is experiencing a rapid growth in intra-Asian tourism, and is finding that the spending priorities of these new visitor markets is quite different from traditional markets. Not only have Hong Kong's markets changed, but the economic operational environment is becoming increasingly difficult as a result of the change in sovereignty in 1997, increasing land prices, and new regulations. The current structure of the hotel industry is out of balance with the demands of these new markets. Hong Kong now needs to consider some intervention in the hotel industry to further encourage the development of properties in this mid-market.

Pertinencia del programa de Tecnología Gestión Turística y Hotelera de la Universidad de Cundinamarca en el sector productivo de la ciudad de Girardot, año 2014

Carrillo, Oscar Arnulfo; Carvajal Celis, Orlando
Fonte: Ibagué : Universidad del Tolima, 2015; Facultad de Ciencias de la Educación, Programa de Maestría en Educación Publicador: Ibagué : Universidad del Tolima, 2015; Facultad de Ciencias de la Educación, Programa de Maestría en Educación
Tipo: Trabajo de grado - Maestría; Text; info:eu-repo/semantics/masterThesis; info:eu-repo/semantics/publishedVersion Formato: application/pdf
Português
Relevância na Pesquisa
55.91%
86 Páginas; Recurso Electrónico; El objetivo de la elaboración de este trabajo es el de determinar la articulación entre el programa de Tecnología en Gestión Turística y Hotelera de la Universidad de Cundinamarca en la ciudad de Girardot, con las necesidades de su entorno próximo y de la región, con el propósito de identificar la pertinencia del programa a las necesidades reales en su esfera socio económica y su participación en la solución de problemas. De igual manera el programa se diseñó teniendo en cuenta un currículo, con sus respectivos macro y micro currículos, procesos de enseñanza para formar seres humanos con conocimientos en áreas específicas de formación: conocimiento y manejo de los sistemas de información, investigación de operaciones, sistemas de producción, calidad y normas técnicas y gestión tecnológica, habilidades empresariales y gerenciales, desarrollo de medios y métodos de trabajo estas áreas, sus líneas y sus áreas apropiadas y ajustadas a su realidad actual; de tal manera que sus egresados sean profesionales capaces de transformar el entorno en una sociedad globalizada inmersa en un modelo de desarrollo social y económico, donde se imponen intereses particulares del sector productivo. Aunque el concepto de pertinencia hace referencia a las diversas maneras como las Instituciones de educación Superior se relaciona con su entorno...

CRMS4T : sistema de gestió per a allotjaments turístics i model de negoci

Sierra Martínez, Francesc
Fonte: Universidade Autônoma de Barcelona Publicador: Universidade Autônoma de Barcelona
Tipo: info:eu-repo/semantics/bachelorThesis; Text Formato: application/pdf
Publicado em 30/06/2015 Português
Relevância na Pesquisa
55.72%
Actualment el sector d'habitatges d'ús turístic ha crescut exponencialment. Molts particulars i agències immobiliàries anuncien allotjaments per llogar temporalment. L'augment de clients que sol•liciten aquests tipus d'allotjaments fa que els propietaris o la persona gestora d'aquesta activitat requereixi d'un sistema per controlar i gestionar el procés que permeti agilitzar la comunicació amb els clients per a no perdre una reserva. Actualment el sector d'habitatges d'ús turístic ha crescut exponencialment. Molts particulars i agències immobiliàries anuncien allotjaments per llogar temporalment. L'augment de clients que sol•liciten aquests tipus d'allotjaments fa que els propietaris o la persona gestora d'aquesta activitat requereixi d'un sistema per controlar i gestionar el procés que permeti agilitzar la comunicació amb els clients per a no perdre una reserva.; Nowadays, the use of housing sector for turism has grown exponentialy. Many people and real estate agencies advertise accommodation to rent temporarily. The increasement in clients requesting this kind of accommodation for the owners or the person managing this activity requires a system to monitor and manage all the process. It is important streamlined communication with customers to avoid losing reservation. Nowadays...

Hospitalidade em rede: turismo comunitário e economia solidária no Ceará; Hospitality network: community tourism and solidarity economy in Ceará

Sales, Gabriela Arantes Ferreira de; Salles, Maria do Rosário Rolfsen
Fonte: Universidade de São Paulo. Faculdade de Filosofia, Letras e Ciências Humanas Publicador: Universidade de São Paulo. Faculdade de Filosofia, Letras e Ciências Humanas
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; Formato: application/pdf
Publicado em 01/12/2010 Português
Relevância na Pesquisa
46.12%
O presente artigo tem por objetivo propor uma reflexão sobre a constituição de redes solidárias estabelecidas com base em um sistema de cooperação integrado, realizado nas comunidades localizadas na costa leste do Estado do Ceará. O estudo é desenvolvido tendo como referência o sistema do dom, modelo de trocas sociais, sugerido por Marcel Mauss (1974). Este é baseado em um encadeamento de dádivas e contra-dádivas que podem se suceder infinitamente e que está na base das relações de hospitalidade e também o autor Paulo Henrique Martins (2002) que dialoga sobre os princípios da solidariedade para a sociedade moderna, por meio de práticas sociais urbanas. Nesse artigo serão apresentados resultados parciais da pesquisa desenvolvida em oito de doze comunidades da Rede TUCUM - Rede Cearense de Turismo Comunitário. Trata-se de uma pesquisa qualitativa explicativa com estudo de caso, que utiliza entrevistas, além do recolhimento de informações em documentos e fontes bibliográficas. Nos vilarejos estudados, os grupos são organizados em projetos coletivos de base familiar; o turismo comunitário idealizado baseia-se na ética e na solidariedade para estabelecer as relações comerciais e de intercâmbio entre a comunidade e os visitantes; e a gestão fundamenta-se na construção de uma relação entre sociedade...

Advancing tourism and tourism education through public and private partnerships: The case of the New York wine & culinary center

Lagiewski, Rick; Domoy, Francis
Fonte: Detay Yayincilik Ltd. Sti. Publicador: Detay Yayincilik Ltd. Sti.
Tipo: Proceedings
Português
Relevância na Pesquisa
55.91%
With wine and food being one of the fastest growing tourist sectors, many destinations have established visitor and educational centers to promote and highlight their unique tourist offerings. One such example of this is the New York Wine & Culinary Center. This Center is being developed to serve as a gateway for agri-tourism in the State of New York. The Center is located in the Finger Lakes, which is the State's major wine producing and agricultural area. It was developed through a partnership among the following organizations: The School of Hospitality and Service Management at Rochester Institute of Technology (RIT); Wegmans Food Markets; Constellation Brands, Inc., and the New York Wine & Grape Foundation. This paper examines the tourism issues related to building public and private partnerships in order to promote specific tourist sectors while providing unique hands-on tourism education. The discussion is framed around an example of a newly-formed tourism resource developed to meet both public and private goals.; Turk - Kazakh international tourism conference 2006.

The Development of tourism in republic of Croatia by using best management practices

Arkulin, Ivo
Fonte: Rochester Instituto de Tecnologia Publicador: Rochester Instituto de Tecnologia
Tipo: Tese de Doutorado
Português
Relevância na Pesquisa
46.14%
This study has been created to analyze current stage of tourism development in Republic of Croatia, as well as to show prospective ways for improved tourism and economic development in the future. The focus is on both macroeconomic and microeconomic .aspects. The study shows how to use some of the best management practices - system dynamics, systems thinking, breakthrough thinking, benchmarking and delivering profitable value - in scenario planning for Croatian tourism and economic development. The transition process brings about numerous challenges to every aspect of life, but especially in economics. Government administrators, economists, tourism planners, corporate managers and university professors can find the best way to deal with these challenges in such increasingly complex environment. Traditional styles and practices in both knowledge delivery and implementation of actions are often limited when the focus is on ambiguous and interrelated problems within complex systems. A new systematic and organized approach should be established for fostering the problem solving, critical thinking and scenario planning skills. The idea is to familiarize those in charge of tourism and economy development in Croatia with a new approach, derived from best management practices. Breakthrough thinking shows that the same or very similar practices can be used in management of an enterprise...

Challenges in cross-border tourism regions

Lagiewski, Rick; Revelas, Damon
Fonte: EuroCHERIE Congress 2004 Publicador: EuroCHERIE Congress 2004
Tipo: Proceedings Formato: 182467 bytes; application/pdf
Português
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55.95%
This paper examines the tourism issues related to international borders. The discussion is framed around an example of countries with strained border relations specifically Bosnia-Herzegovina, Croatia and Montenegro. The challenges associated with border trade in tourism and the barriers associated with collaboration between destinations are explored. Through a quantitative instrument administered to public and private tourism organizations specific micro challenges are identify for a border region in the Southern- Adriatic.; EuroCHRIE Congress 2004. "Global Issues and Trends in the Hospitality and Tourism Industries." Bilkent University, School of Applied Technology and Management Tourism and Hotel Management Department. Ankara, Turkey. November 3-7, 2004 Faculty Profile: http://www.rit.edu/~702www/faculty/lagiewski.html

Hygiene factors contributing to alumni satisfaction in attending Rochester Institute of Technology's Service and Hospitality Management Masters of Science degrees from 1988 to 1997

Farran, Charles IV
Fonte: Rochester Instituto de Tecnologia Publicador: Rochester Instituto de Tecnologia
Tipo: Tese de Doutorado
Português
Relevância na Pesquisa
65.75%
Prior to this study there have been no alumni satisfaction studies of the Department of Food, Hotel and Tourism Management Masters Degree Programs from Rochester Institute of Technology. The purpose of this study is to determine the level of satisfaction of alumni and the impact hygiene factors have on alumni satisfaction. The initial element of the procedures was to conduct research. This research was accomplished through a review of pertinent literature. The review of literature was followed by the establishment of goals and parameters for this study. A survey was mailed to all the graduates of the F.H.T.M. masters programs. The population was reduced to those with an address on record with alumni relations office. The Total Design Method was employed in this study. Narrative tables were created to represent the written responses of graduates. Through the use of S.P.S.S. categorical tables were maintained to display the number of responses per category of the narrative comments. Biographical and demographical data was then cross-tabulated with satisfaction data using S.P.S.S. Through the employment of these cross-tabulations recommendations and conclusions were drawn. The outcomes of this study demonstrate a high level of satisfaction. Employment status...