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Uso da tecnologia e acesso à informação pelos usuários do programa Gesac e de ações de inclusão digital do governo brasileiro; The use of technology and access to information by users of Gesac and digital inclusion actions of the Brazilian Government

Medeiros Neto, Benedito; Miranda, Antonio
Fonte: Instituto Brasileiro de Informação em Ciência e Tecnologia - IBICT Publicador: Instituto Brasileiro de Informação em Ciência e Tecnologia - IBICT
Tipo: Artigo de Revista Científica
Português
Relevância na Pesquisa
55.87%
O governo brasileiro vem sofrendo constantes críticas relativas à questão da inclusão digital pela falta das ações permanentes para fazer frente à exclusão existente. O presente estudo pretende avaliar a apropriação da tecnologia com base no uso de computadores e no acesso à informação por meio da internet por usuários dos Telecentros e Laboratórios de Informática de escolas públicas, promovido ou implementado conforme as políticas públicas. Compreende uma mostra de usuários dos 3.570 Pontos do Programa Gesac em todo o Brasil, que ofereceram ações de alfabetização digital entre 2006 e 2008. Os 9.224 usuários da amostra eram considerados incluídos digitalmente. Escolaridade, idade, renda familiar e acesso às TICs foram determinantes para a apropriação da tecnologia e acesso à informação. O acesso à internet foi considerado lento ou muito lento por 60% dos usuários dos telecentros e das escolas, sendo estes os principais pontos de acesso para o aprendizado, a comunicação virtual e o lazer. O uso da internet foi relatado por 91% dos usuários com nível superior incompleto e por 88,5% na faixa de 25 a 34 anos. Quanto à localização e acesso da informação pelo usuário, os sites de relacionamentos e mensageiros eletrônicos tiveram maior procura pelos mais jovens...

Access to information: assessment of the use of automated interaction technologies in call centers

Barth,Nelson Lerner; Meirelles,Fernando de Souza
Fonte: Fundação Getulio Vargas, Escola de Administração de Empresas de S.Paulo Publicador: Fundação Getulio Vargas, Escola de Administração de Empresas de S.Paulo
Tipo: Artigo de Revista Científica Formato: text/html
Publicado em 01/02/2011 Português
Relevância na Pesquisa
65.59%
With the purpose of at lowering costs and reendering the demanded information available to users with no access to the internet, service companies have adopted automated interaction technologies in their call centers, which may or may not meet the expectations of users. Based on different areas of knowledge (man-machine interaction, consumer behavior and use of IT) 13 propositions are raised and a research is carried out in three parts: focus group, field study with users and interviews with experts. Eleven automated service characteristics which support the explanation for user satisfaction are listed, a preferences model is proposed and evidence in favor or against each of the 13 propositions is brought in. With balance scorecard concepts, a managerial assessment model is proposed for the use of automated call center technology. In future works, the propositions may become verifiable hypotheses through conclusive empirical research.

Technological Advancements and Internet Sexuality: Does Private Access to the Internet Influence Online Sexual Behavior?

Daneback, Kristian; Månsson, Sven-Axel; Ross, Michael W.
Fonte: Mary Ann Liebert, Inc. Publicador: Mary Ann Liebert, Inc.
Tipo: Artigo de Revista Científica
Publicado em /08/2012 Português
Relevância na Pesquisa
55.94%
The aim of this study was to investigate whether demographic characteristics and sexual behavior online and offline were associated with private, respectively, nonprivate access to the Internet in a Web sample of people who use the Internet for sexual purposes. A total of 1,913 respondents completed an online questionnaire about Internet sexuality, and 1,614 reported using the Internet for sexual purposes. The majority of these respondents reported having access to an Internet-connected computer no one else had access to (62 percent women and 70 percent men). The results showed that it is possible to differentiate between those who have access to an Internet-connected computer no one else has access to and those who have shared access to an Internet-connected computer. Not only did they differ in demographic characteristics, but also in the sexual activities they engaged in on the Internet. Different patterns were found for women and men. For example, men who had private access to Internet-connected computers were more likely than those who had shared access to seek information about sexual issues. Thus, having access to Internet computers no one else has access to may promote sexual knowledge and health for men. The results of this study along with the technological development implies that in future research...

Options to Increase Access to Telecommunications Services in Rural and Low-Income Areas

Muente-Kunigami, Arturo; Navas-Sabater, Juan
Fonte: World Bank Publicador: World Bank
Português
Relevância na Pesquisa
65.79%
Recent evidence suggests that increasing overall service coverage and promoting access to telecommunications services have a high economic benefit. Overall, it is estimated that a ten percent increase in mobile telephony penetration could increase economic growth by 0.81 percent in developing countries, whereas a ten percent increase in broadband penetration could increase economic growth by 1.4 percent. In rural and low-income areas in particular, not only do basic telephony services and broadband access allow population to connect with relatives and friends, but they have also introduced a dramatic increase in productivity and in many cases have become the only way for small and medium enterprises in rural areas to access national and, in some cases, global markets. Moreover, the impact of access to telecommunications in rural areas on health, education, disaster management, and local governments has allowed better and more rapid responses, improved coordination, and more effective public management. It is therefore worthwhile to take a second look at all possible policy options...

Diffusion of the Internet : A Cross-Country Analysis

Andrés, Luis; Cuberes, David; Diouf, Mame Astou; Serebrisky, Tomás
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Português
Relevância na Pesquisa
55.86%
This paper analyzes the process of Internet diffusion across the world using a panel of 199 countries during 1990-2004. The authors group countries in two categories-low and high-income countries-and show that the Internet diffusion process is well characterized by an S-shape curve for both groups. Low-income countries display a steeper diffusion curve that is equivalent to a right shift of the diffusion curve for high-income countries. The estimated diffusion curves provide evidence of a "catching-up" process, although a very slow one. The paper explores the determinants of Internet diffusion at the country level and across the same income groups. The most novel finding is that network effects seem to be crucial-the number of Internet users in a country in a given year is positively associated with the number of users in the previous year. The findings also show that the degree of competition in the provision of Internet service contributes positively to its diffusion, and there are significant positive language externalities.

Information and Communication Technologies for Rural Development : Volume 2. An Evaluation of Telecenters in Indonesia

World Bank
Fonte: Washington, DC Publicador: Washington, DC
Português
Relevância na Pesquisa
55.84%
Information and communication technologies (ICTs) are a potentially revolutionary means of empowering the poor. Realizing this potential will require investments that increase access to ICTs in remote low productivity areas and the development of innovative applications that cater to the needs of the poor and small firms. The costs of these kinds of investment have been decreasing rapidly, but still yield low short term private returns. The private sector cannot alone be expected to underwrite the costs of these developments. If Government does not support these public investments, economic disparities will rise, undermining social stability and future growth. Effective public sector action is required, to establish a regulatory and legal framework that enables the rise of a vibrant innovative competitive private telecommunications and ICT services sector, and to institute selective efficient and transparent public subsidies with high social payoff but low financial returns. This is needed most urgently precisely in developing country contexts where public institutions are often ineffective, corrupt and unaccountable. The challenge takes added significance in Indonesia, a country still recovering from severe economic and political crisis...

Internet Access : Regulatory Levers for a Knowledge Economy

Mustafa, Mohammad A.
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Português
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55.94%
Internet access depends on four critical players: First, providers of telecommunications infrastructure (bandwidth capacity) for international access to the global Internet backbone. Second, providers of national long-distance telecommunications transmission capacity (such as leased lines) to connect Internet service providers (ISPs) with one another and with international connectivity nodes. Third, providers of local loop access (narrowband and analogue, such as traditional copper wire connections, or broadband and digital, such as digital subscriber lines [DSL], cable television modems, and fixed wireless service). Fourth, ISPs, which provide Internet services to customers using these layers of networks. Expanding Internet access requires cooperative behavior by these players, and regulators have a key role in ensuring such behavior. A regulatory strategy for doing so focuses on promoting the telecommunications infrastructure, enabling viable ISPs, ensuring efficient pricing, maintaining appropriate service quality...

Equity, Access to Health Care Services and Expenditures on Health in Nicaragua

Angel-Urdinola, Diego; Cortez, Rafael; Tanabe, Kimie
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Português
Relevância na Pesquisa
65.67%
Nicaragua has embarked on an ambitious health sector program, which has contributed to significant progress in the health sector over the past decade. Health indicators show gradual but steady improvements: access to basic services such as clean water and sanitation facilities has improved, as have other related performance indicators such as life expectancy, infant/child mortality, immunization rates, and child nutrition among others. Despite these achievements, there are still large inequities in access and quality of health services across socioeconomic groups and regions. Poor individuals living in rural areas (especially in the Central and Atlantic regions), the indigenous population, and individuals living in households engaged in agriculture have average access to health care services and preventive care. The lack of risk mitigation mechanisms such as insurance and social security is causing users in Nicaragua to spend, out-of-pocket, a significant share of their income on health care, especially to buy medications and other non-consultation items such as medical tests. Long distances...

Closing the Gap in Access to Rural Communications : Chile 1995-2002

Wellenius, Bjorn
Fonte: Washington, DC: World Bank Publicador: Washington, DC: World Bank
Português
Relevância na Pesquisa
65.63%
The study documents, and reviews the Chilean experience in rural telecommunications, by focusing on the principles, practical organization, basic design, and outstanding issues for extension of a more advanced form of approach to communication, and access to information. It examines in depth the results, and success factors of the Telecommunications Development Fund, established in 1994, a success largely due to the extensive reliance on market forces to determine, and allocate subsidies, to minimal regulatory intervention, and relatively simple processing. The design of the Fund proved robust, and remains the leading example of a cost-effective solution to reduce access gaps in basic communication in emerging economies. However, questions remain on the sustainability of services for the long run, on how to support the small, but still excluded rural population, and on potential, further needs in urban areas.

ICT Sector Policy Note for Panama : Enabling Inclusive Development through Information and Communications Technologies

World Bank
Fonte: Banco Mundial Publicador: Banco Mundial
Português
Relevância na Pesquisa
55.88%
The Government of Panama and the private sector recognize the importance of information and communications technology (ICT) as an enabler of national development. This ICT sector policy note seeks to identify opportunities and challenges for growth of the ICT sector in Panama, particularly on rural access to broadband services and on cybersecurity, and potential for spillover impacts across other sectors. It provides a brief overview of the ICT sector in Panama and outlines a series of strategic actions and recommendations aimed at leveraging ICT as an engine of growth by targeting connectivity infrastructure, policies, regulation, e-Services, public data, and skills. The report is organized as follows: section one presents ICT sector in the economy. Section two deals with offer for connectivity. Section three presents demand. Section four describes the sector status from the cybersecurity point of view. Based on these analyses, section five identifies challenges that are hindering the growth of the industry, and section six presents policy options to overcome them. Finally...

Internet access for delivery of health information to South Australians older than 50

Wilson, C.; Flight, I.; Hart, E.; Turnbull, D.; Cole, S.; Young, G.
Fonte: Public Health Assoc Australia Inc Publicador: Public Health Assoc Australia Inc
Tipo: Artigo de Revista Científica
Publicado em //2008 Português
Relevância na Pesquisa
55.92%
OBJECTIVE: An exploratory study to determine the proportion of people aged 50-76 years who have Internet access, the location of this access, predictive characteristics of such access, and preparedness to receive unsolicited health information through this medium. METHODS: A random sample of 1,000 South Australians was identified from the Australian Electoral Commission roll and contacted by telephone in 2006. They were invited to answer questions about their access to the Internet and attitude towards receiving unsolicited health information via the Internet. RESULTS: Of those contacted, 41% provided information. Of this group, 59% indicated that they had Internet access, mostly at home. Men were more likely than women to have home access (p<0.05). Higher educational achievement, higher economic status and younger age were all significantly associated with access. Of those who had access, 65% would be willing to receive health information through the Internet. CONCLUSIONS: More than half the population older than 50 years has access to the Internet at some location, and there is a general acceptance of the possibility of receiving health-promoting material via this medium. However, delivery via the Internet alone would disadvantage those who are less educated...

Internet usage and openness to internet-delivered health information among Australian adults aged over 50 years

Zajac, I.; Flight, I.; Wilson, C.; Turnbull, D.; Cole, S.; Young, G.
Fonte: Australasian Medical Journal Pty Ltd Publicador: Australasian Medical Journal Pty Ltd
Tipo: Artigo de Revista Científica
Publicado em //2012 Português
Relevância na Pesquisa
55.87%
BACKGROUND: The cost of healthcare in Australia’s ageing population isever increasing. In an attempt to reduce these rising costs, the internet has been suggested as a possible means of disseminating health-related information and promoting preventive health behaviours. OBJECTIVE: Our objective was to determine the proportion of Australians aged 50-74 years who have internet access, and the characteristics of internet usage, current online health information seeking behaviour, and the willingness to receive unsolicited health information via the Internet. METHOD: A random sample of N=25,511 urban older Australians aged 50 to 74 years received a questionnaire via mail and were asked to complete questions concerning variables related to internet usage. N=8,762 returned a competed questionnaire. RESULTS: Eighty-two per cent of respondents reported having internet access, mainly at home (94%), and the majority actively use this technology (93%). Younger people and those of higher socio-economic status and higher education were more likely to have access (p<.001). Approximately 61% reported actively seeking health-related information online but only 32% expressed a willingness to receive unsolicited health information via the internet. Females were more likely to currently search for health-related information than males but were less likely to be open to receiving unsolicited health information (both p<.001). CONCLUSION: According to the data it appears the majority of urban Australians aged over 50 have access to the internet at some location and 60% of them use the internet for health related purposes. The data also suggests...

IT-21 compliant controlled access to Internet web pages

Sonon, Marcia S.
Fonte: Monterey, California. Naval Postgraduate School Publicador: Monterey, California. Naval Postgraduate School
Tipo: Tese de Doutorado Formato: xviii, 105 p.;28 cm.
Português
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Approved for public release; distribution is unlimited; Although numerous resources are available to achieve Internet presence by creating and publishing a web site, security and access control within the site are very limited. The Navy's support of the IT-2l initiative embracing the Microsoft Windows NT operating system (OS) provides solutions to not only restrict entry to the site, but also to control access to content on the web page. Work detailed in this thesis addresses the issue of security by exploring the Windows NT OS and activating its inherent security features to protect the overall system from intrusion and attacks from the internet. The web pages are published using Microsoft Internet Information Server 4.0 (IIS) and frontpage 98. Access is controlled by issuing certificates from the resident Microsoft certificate Server software package or remotely by VeriSign OnSite service. Windows NT and IIS permit a certificate to be mapped to a system account to further define the level of access assigned to each user down to the file level; http://www.archive.org/details/it21compliantcon00sono; Lieutenant, United States Navy

Leapfrogging? India's Information Technology Industry and the Internet

Miller, Robert R.
Fonte: Washington, DC: World Bank and the International Finance Corporation Publicador: Washington, DC: World Bank and the International Finance Corporation
Tipo: Publications & Research :: Publication; Publications & Research :: Publication
Português
Relevância na Pesquisa
55.88%
The Internet has been seen by numerous observers, as a set of technologies that might enable developing countries to "leapfrog" over the development path, taken by industrial countries, enabling poorer countries to increase their rates of growth, and "catch up" sooner. Using India as a case study, this paper reviews the degree to which that promise might be realized. The paper concludes that while internet development in India is still at a very early stage in terms of numbers of connections, and overall use, the promise it offers for increased productivity, and economic growth, is likely to be significant. Most benefits are likely to come from business use of the internet for both internal control, and for dealing with business customers, not from customer use. In particular, global connections will be much enhanced by India's liberalized access to international internet gateways, and to privately-provided undersea cable access. This access alone could offer Indian companies, business opportunities that otherwise would flow to other...

Informational Capabilities : The Missing Link for the Impact of ICT on Development

Gigler, Bjorn-Soren
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Tipo: Publications & Research :: Working Paper
Português
Relevância na Pesquisa
55.87%
Under what conditions can information and communications technologies (ICTs) enhance the well-being of poor communities? The paper designs an alternative evaluation framework (AEF) that applies Sen's capability approach to the study of ICTs in order to place people's well-being, rather than technology at the center of the study. The AEF develops an impact chain that examines the mechanisms by which access to, and meaningful use of, ICTs can enhance peoples, 'informational capabilities' and can lead to improvements in people's human and social capabilities. This approach thus uses peoples human capabilities, rather than measures of access or usage, as its principal evaluative space. Based on empirical evidence from rural communities uses of ICTs in Bolivia, the study concludes that enhancing people's informational capabilities is the most critical factor determining the impact of ICTs on their well-being. The findings indicate that improved informational capabilities, like literacy, do enhance the human capabilities of the poor and marginalized to make strategic life choices to achieve the lifestyle they value. Evaluating the impact of ICTs in terms of capabilities thus reveals that there is no direct relationship between improved access to...

Output-Based Aid in Mongolia : Expanding Telecommunications Services to Rural Areas

Dymond, Andrew; Oestmann, Sonja; McConnell, Scott
Fonte: World Bank, Washington, DC Publicador: World Bank, Washington, DC
Tipo: Publications & Research :: Brief; Publications & Research
Português
Relevância na Pesquisa
55.84%
Access to telecommunications services has been extremely limited in the remote and sparsely populated areas of Mongolia. Several factors have conspired against achieving universal access on a purely commercial basis the country's vast and challenging geography, the nomadic lifestyle of the rural population, government ownership and incumbent control of the long-distance transmission network. As first steps in rolling out a universal access program, two pilot projects are bringing phone service to remote herder communities and both mobile phone and Internet services to rural villages. To support the delivery of these services, onetime subsidies were competitively awarded to licensed telecommunications operators in Mongolia. These are output-based subsidies: the winning bidders take on the investment risks of expanding their networks, receiving subsidy payments largely only after meeting service targets. The operators are obligated to continue offering the services for the duration of their 5 year service agreements without further subsidy.

Liberalization and Universal Access to Basic Services : Telecommunications, Water and Sanitation, Financial Services, and Electricity

Organisation for Economic Co-operation and Development; World Bank
Fonte: OECD and the World Bank, Paris Publicador: OECD and the World Bank, Paris
Tipo: Publications & Research :: Publication; Publications & Research :: Publication
Português
Relevância na Pesquisa
65.83%
Access to basic services plays an important role in both individual well-being and a country's economic development. For this reason, general availability of these services to citizens, regardless of income level and geographical location, has generally been viewed as an important public policy goal. However, the precise definition of this goal and the means of attaining it have provoked controversy. This volume explores whether liberalization can contribute to achieving universal service goals and, if so, how, and looks at the types of complementary policies that may be required. It focuses on experience in four sectors: telecommunications, financial, water and sanitation, and energy services. For each sector, an overview paper and one or two case studies from developing countries examine the experience of governments in harnessing liberalization to meet social goals. It is hoped that this cross-sector view will yield general insights which a focus on a single sector may not, and help each sector to generate ideas by drawing upon experience in other sectors. A horizontal assessment also helps to determine how far the services negotiations at the World Trade Organization (WTO)...

Evaluating the Impact of Patients' Online Access to Doctors' Visit Notes: Designing and Executing the OpenNotes Project

Ralston, James D; Ross, Stephen E; Elmore, Joann G; Delbanco, Tom; Leveille, Suzanne G.; Walker, Janice D.
Fonte: BioMed Central Publicador: BioMed Central
Tipo: Artigo de Revista Científica
Português
Relevância na Pesquisa
65.76%
Background: Providers and policymakers are pursuing strategies to increase patient engagement in health care. Increasingly, online sections of medical records are viewable by patients though seldom are clinicians' visit notes included. We designed a one-year multi-site trial of online patient accessible office visit notes, OpenNotes. We hypothesized that patients and primary care physicians (PCPs) would want it to continue and that OpenNotes would not lead to significant disruptions to doctors' practices. Methods/Design: Using a mixed methods approach, we designed a quasi-experimental study in 3 diverse healthcare systems in Boston, Pennsylvania, and Seattle. Two sites had existing patient internet portals; the third used an experimental portal. We targeted 3 key areas where we hypothesized the greatest impacts: beliefs and attitudes about OpenNotes, use of the patient internet portals, and patient-doctor communication. PCPs in the 3 sites were invited to participate in the intervention. Patients who were registered portal users of participating PCPs were given access to their PCPs' visit notes for one year. PCPs who declined participation in the intervention and their patients served as the comparison groups for the study. We applied the RE-AIM framework to our design in order to capture as comprehensive a picture as possible of the impact of OpenNotes. We developed pre- and post-intervention surveys for online administration addressing attitudes and experiences based on interviews and focus groups with patients and doctors. In addition...

Internet e Arquivologia: instituições arquivísticas, usuários e lei de acesso à informação; Internet and Archival Science: archival institutions, users and Access to Information Act

Mariz, Anna Carla Almeida
Fonte: Universidade de São Paulo. Faculdade de Filosofia, Ciências e Letras de Ribeirão Preto Publicador: Universidade de São Paulo. Faculdade de Filosofia, Ciências e Letras de Ribeirão Preto
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; ; Formato: application/pdf
Publicado em 13/12/2012 Português
Relevância na Pesquisa
55.87%
Breve abordagem sobre aspectos teóricos e técnicos que caracterizam os processos de transferência da informação difundida pelas instituições arquivísticas públicas brasileiras na internet. Para tal, foram empreendidas pesquisas empíricas com o objetivo de verificar as relações da internet com os arquivos públicos, com seus usuários e com a Lei de Acesso à Informação. Foram utilizadas consultas aos sites de instituições arquivísticas públicas brasileiras na internet e entrevistas com usuários de arquivos públicos. A transformação que a internet impõe à transferência da informação arquivística permite uma maior possibilidade de acesso pelos usuários, bem como uma maior visibilidade institucional e social da instituição arquivística. Porém, implica também em novos desafios na gestão da informação arquivística. Assim, a internet pode vir a reposicionar a instituição arquivística como espaço público de acesso e legitimação, mesmo com seus problemas e limites. A disponibilização dos acervos arquivísticos na rede redefine os horizontes de acesso à informação, amplia as possibilidades de transferência da informação arquivística, e consequentemente os direitos civis e políticos do cidadão.; This study concerns the various theoretical and technical aspects that characterize the processes of transference of information disseminated by Brazilian public archival institutions on the internet. Empirical research was undertaken in order to assess the relations of the internet with the public archives...

O desenvolvimento no contexto da sociedade da informação e o acesso à internet como direito humano na ordem internacional; Development in the context of the information society and internet access as a human right in the international order; El desarrollo en el contexto de la sociedad de la información y el acceso a internet como derecho humano en el orden internacional

Cintra, Fausto Gonçalves; Centro Universitário de Franca, Franca, SP; Ventura, Carla Aparecida Arena; Universidade de São Paulo, São Paulo, SP
Fonte: Universidade Federal de Santa Catarina Publicador: Universidade Federal de Santa Catarina
Tipo: info:eu-repo/semantics/article; info:eu-repo/semantics/publishedVersion; ; Reflexão teórica; ; Formato: application/pdf
Publicado em 09/12/2013 Português
Relevância na Pesquisa
55.92%
http://dx.doi.org/10.5007/1807-1384.2013v10n2p263O presente artigo propõe uma reflexão teórica acerca da questão do desenvolvimento na sociedade da informação, comparando suas categorias e objetos centrais. A partir daí, verifica, no âmbito das organizações internacionais, o que se entende por desenvolvimento e as respectivas implicações na sociedade da informação. Avalia as transformações processadas no direito humano à informação na dinâmica da evolução tecnológica, que conduziram à emergência do direito de acesso à Internet e de seu potencial reconhecimento como direito humano. Examina, a seguir, os argumentos a favor e contra tal reconhecimento e as suas respectivas implicações. Considera, por fim, que o estágio atual é inconclusivo, embora caminhe a passos firmes no sentido de acolher o direito de acesso à Internet como direito humano; contudo, pondera que se devesse pensar em garantir acesso à informação de forma ampla, por quaisquer meios.; This paper proposes a theoretical reflection on the question of development within the information society, comparing their categories and central objects. Starting from there, it checks what is meant as development by international organizations as well as its implications to the information society. It evaluates the changes performed to the human right to information on behalf of the dynamics of technological evolution which led to the emergence of the right to Internet access and its potential acknowledgement as a human right. Then...