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Performance comparison between retailing stores using a Malmquist-type index

Vaz, Clara B.; Camanho, Ana
Fonte: Instituto Politécnico de Bragança Publicador: Instituto Politécnico de Bragança
Tipo: Conferência ou Objeto de Conferência
Português
Relevância na Pesquisa
37.27143%
This study develops a framework that combines different methods to provide insights regarding the performance of retailing stores. Firstly, the framework enables to specify appropriate targets for stores using DEA. This involves comparing stores within homogeneous groups. Secondly, the framework compares the overall performance of these groups. This requires the combined use of Malmquist type index and statistical tests. This index is decomposed into components for comparing the efficiency spread between groups and the productivity differences between the best-practice frontiers of the groups.

Analysis of the effect of environmental conditions on the performance of retailing stores

Vaz, Clara B.; Camanho, Ana
Fonte: New York University Publicador: New York University
Tipo: Conferência ou Objeto de Conferência
Português
Relevância na Pesquisa
37.446157%
The assessment of performance in retailing services has gained considerable attention in recent years. The increased competition motivated the organisations to strive for efficiency in order to cut costs and deliver better customer services. This paper develops a method based on Data Envelopment Analysis (DEA) for the efficiency assessment of retailing stores. The method enables the quantification of inefficiencies taking into account the effect of exogenously factors (i.e., non-discretionary inputs and outputs). The method developed starts with the identification of the factors that affect the DMUs’ performance, including those outside the decision makers’ control. The statistical significance of the effect of the exogenous factors on performance is tested using the Kolmogorov-Smirnov test, such that only the relevant factors are considered in the DEA assessment. An enhanced DEA model is run for each store, ensuring that the definition of the efficient frontier is based exclusively on the discretionary variables, and only comparable stores are allowed as peers, i.e., stores whose area of influence is identical or less favourable than the catchment area of the store under assessment. As a result, the shape of the production possibility set is adjusted for each DMU according to the exogenous conditions where it operates. To avoid the loss of discrimination power of the DEA analysis...

The assessment of retailing eficiency using network DEA

Vaz, Clara B.; Camanho, Ana
Fonte: EWEPA Publicador: EWEPA
Tipo: Conferência ou Objeto de Conferência
Português
Relevância na Pesquisa
37.650005%
The objective of this paper is to develop a methodology, based on Data Envelopment Analysis, to assess and improve the performance of retailing organisations with multiple units (shops). The methodology developed is applied to a case-study consisting of 78 supermarkets to ensure its relevance and applicability to real-world assessments. The Decision Making Units (DMUs) of retailing organisations are complex and often include multiple sub-units. For example, in the case of supermarkets, the shops are usually organised in sections that sell different products (e.g., grocery, perishables, textiles, light bazaar and heavy bazaar). This paper proposes assessing the retailing shops considering the DMU at the section level, whose efficiency levels can be obtained from a comparison with similar sections from other shops. This is consistent with the adoption of a commercial perspective for the assessment, such that the outputs are volume of sales, and the inputs measure the resources available at each section (area, stock and number of references available). This analysis is further refined with the inclusion of an additional input reflecting the value of products wasted in the shop floor, which often represents a significant proportion of the operational costs. This analysis enables the identification of benchmarking sections across all retailing stores under analysis.

Monitoring the productivity change of retailing stores

Vaz, Clara B.; Camanho, Ana S.
Fonte: European Workshop on Efficiency and Productivity Analysis Publicador: European Workshop on Efficiency and Productivity Analysis
Tipo: Conferência ou Objeto de Conferência
Português
Relevância na Pesquisa
27.27143%
The purpose of this paper is to evaluate the productivity change of stores from an European retailing organisation. The Malmquist index, complemented with bootstrapping, is used to measure the changes in store productivity between the years 2002 and 2004. It also investigates the differences between two distinct store formats (supermarkets and hypermarkets), and the impact of scale size on productivity change. This paper describes a case study of the application of the Malmquist index and bootstrapping to retailing stores. From a methodological point of view, it describes an enhanced approach to explore the relative position of frontiers from two di erent time periods, which enables determining if the frontier of one period dominates the other, or if the frontiers are crossed. The analysis of performance changes over time should take into account two e ects: the variation of technical e ciency of each store and the change in the position of the best-practice frontier. The Malmquist index correctly captures these two e ects. The variation in technical e ciency measures changes in the ability of each store to approach the best performance levels observed in the reference units. The changes in the frontier re ect technological developments in the practices of the best shops. The results of the case study showed that hypermarkets had a more favorable performance than supermarkets between 2002 and 2004. The stores improved overall productivity levels...

A visão supermercadista sobre os fatores determinantes nas relações comerciais com fornecedores ; A retailing supermarket’s view about its commercial relations with suppliers.

Monteiro Neto, Carlos de Barros
Fonte: Biblioteca Digitais de Teses e Dissertações da USP Publicador: Biblioteca Digitais de Teses e Dissertações da USP
Tipo: Tese de Doutorado Formato: application/pdf
Publicado em 27/07/2006 Português
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Esta tese descreve a visão dos supermercadistas sobre as relações comerciais com fornecedores. O objetivo é identificar os fatores determinantes desse relacionamento de modo a compreender a gestão de compras das principais redes de supermercado no que diz respeito à seleção dos fornecedores, às atividades de valor que são exercidas em conjunto e aos principais aspectos relacionados à comercialização de marcas líderes. A metodologia do estudo fundamenta-se em duas grandes etapas que se complementam. A primeira refere-se ao levantamento bibliográfico e pesquisa em dados secundários, cujo objetivo era cobrir o referencial teórico de forma abrangente e conhecer os trabalhos já realizados anteriormente. Na segunda etapa foram realizados estudos de caso junto a três principais redes supermercadistas brasileiras que detêm grande parte das vendas do setor, utilizando-se da metodologia exploratória com entrevistas em profundidade. O trabalho oferece detalhes relevantes que apontam para a possibilidade de aperfeiçoamento das relações comerciais entre os supermercadistas e seus fornecedores ao apresentar os fatores determinantes de um forte, duradouro e profícuo relacionamento. No entanto, pontos distintos trazidos pelo estudo mostram que alguns varejistas possuem um maior número de cláusulas em seus contratos de fornecimento que outros...

Estrutura de mercado e concorrência no varejo de alimentos: o mercado de consumo integrado; Market structure and competition in food retailing: the market of integrated consumption

Monteiro, Guilherme Fowler de Avila
Fonte: Biblioteca Digitais de Teses e Dissertações da USP Publicador: Biblioteca Digitais de Teses e Dissertações da USP
Tipo: Dissertação de Mestrado Formato: application/pdf
Publicado em 17/12/2007 Português
Relevância na Pesquisa
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O objetivo desta pesquisa é analisar a competição entre supermercados. Contrapondo parte da literatura econômica segundo a qual o crescimento rápido de grandes redes de supermercados gera poder de mercado e redução do número dos demais formatos de lojas, esta dissertação baseia-se no argumento de que a expansão de grandes cadeias varejistas produz conseqüências complexas, podendo resultar na coexistência de uma grande variedade de formatos de negócios. A pesquisa está dividida em duas etapas. Inicialmente são examinadas as relações de concorrência entre hipermercados e supermercados de vizinhança. Evidências para o Município de São Paulo indicam que estes varejistas formam mercados distintos uma vez que preços não estabelecem entre si um equilíbrio de longo prazo. A segunda etapa aprofunda a análise sobre supermercados de vizinhança. Analisa-se o impacto do tamanho sobre a estratégia de precificação das lojas e comparam-se os supermercados vinculados a redes às lojas independentes. Contrariando a crença geral, supermercados independentes estabelecem preços menores em comparação a supermercados de rede. Argumentos que suportam este resultado são então examinados.; This research analyzes the competition among supermarkets. In contrast to part of the economic literature which suggests that the fast growth of supermarket chains gives rise to market power and reduction in the number of other retailing formats...

Controlo logístico de stocks de produtos não vendáveis na Enabler - Solutions for Retailing

Fernandes, Teresa Maria da Veiga
Fonte: Universidade do Porto Publicador: Universidade do Porto
Tipo: Relatório Formato: VII, 81 f., 30 cm; application/pdf
Português
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37.27143%
Estágio realizado na Enabler - Solutions for Retailing; Relatório do Estágio Curricular da LEIC 2004/2005

Augmented Reality in grocery retailing: strategic value for companies?

Serrador, Vera Raquel Alves de Vasconcelos Raimundo
Fonte: Universidade Católica Portuguesa Publicador: Universidade Católica Portuguesa
Tipo: Dissertação de Mestrado
Publicado em 05/06/2012 Português
Relevância na Pesquisa
37.56452%
The purpose of this dissertation is to shed a light on whether Augmented Reality (AR) can be a source of strategic value for grocery retailing companies. PromoPad, an AR-based device that provides context-sensitive shopping assistant as well as personalized advertising, was chosen to embody the functionalities AR can add to the grocery shopping experience. To understand if PromoPad’s functionalities were valued by customers, an online questionnaire was conducted as a way to collect empirical data. With the results of the questionnaire it was possible to understand the functionalities that were valued the most, and that privacy issues, user-friendly concerns and/or fashion concerns were not an impeditive for customers to use PromoPad. From this, it was concluded that customers value the extra functionalities AR can bring to the shopping experience in grocery retailing. Finally, it was assessed if AR could be used strategically. In this regard, by applying RBV theory, it was concluded that the information PromoPad enables companies to gather was the needed “raw material” to derive valuable, unique, non-substitutable and inimitable customer knowledge, being therefore, a source of company’s sustainable competitive advantage. Hence...

Os retalhistas alimentares, as marcas de distribuidor e a geração de capital de marca: estudo do capital de marca de retalhistas alimentares e marcas de distribuidor de duas insígnias em Portugal

Xara-Brasil, Duarte Miguel da Costa Pessoa
Fonte: Universidade de Évora Publicador: Universidade de Évora
Tipo: Tese de Doutorado
Português
Relevância na Pesquisa
27.27143%
Este estudo pretende analisar o capital das marcas de distribuidor, na perspetiva do consumidor. A investigação relativa ao estudo do capital de marca na perspetiva do consumidor tem vindo a ser realizado através de diferentes abordagens. Contudo, não se identificaram estudos de capital de marca relacionados com as marcas de distribuidor. Relativamente ao capital de marca retalhista, verifica-se a existência de um número substancialmente reduzido de trabalhos publicados. Nesta investigação foi aplicado um questionário a uma amostra de clientes das duas principais insígnias retalhistas portuguesas. Os dados foram tratados através de análise fatorial exploratória e confirmatória, obtendo-se uma escala validada para o capital de marca do retalhista. Tendo por base duas escalas identificadas, foi possível validar uma escala para o capital de marca retalhista, com três dimensões – associações, preferências e marca de distribuidor – e quinze itens O trabalho realizado permitiu verificar que as marcas de distribuidor não são entidades com capital de marca autónomo, mas um componente relevante do capital de marca do retalhista; Abstract: Private labels and brand equity in food retailing. Brand equity research focused on two food retailers and their private labels in Portugal This research aims to analyze the brand equity of food retailer’s private labels. Consumer based brand equity has been analyzed by several authors...

Renewable energy cooperative in Portugal: electricity retailing supply process

Dias, Nelson André Galvão Ferreira
Fonte: Universidade de Lisboa Publicador: Universidade de Lisboa
Tipo: Dissertação de Mestrado
Publicado em //2014 Português
Relevância na Pesquisa
27.27143%
Tese de mestrado integrado em Engenharia da Energia e do Ambiente, apresentada à Universidade de Lisboa, através da Faculdade de Ciências, 2014; Em colaboração com a Coopérnico, a primeira cooperativa de energias renováveis em Portugal, este trabalho propõe-se a estudar o papel que as cooperativas de energias renováveis podem vir a ter no futuro do mercado liberalizado, na Europa e em Portugal. Para além disso, com base na análise da experiência partilhada por vários cooperativas europeias de energias renováveis, incluindo os quatro casos de estudo seleccionados para este trabalho (The Co-operative Energy no Reino Unido a Ecopower na Bélgica, a EWS na Alemanha e a Som Energia na Espanha), este trabalho pretende também reunir um conjunto de recomendações para uma cooperativa de energias renováveis poder entrar com sucesso no mercado liberalizado de electricidade. Entre os vários parâmetros analisados, o estudo permite identificar as principais razões pelas quais as cooperativas de energias renováveis estão cada vez mais a tornar-se numa alternativa concreta às tradicionais empresas de energia, as principais barreiras que as cooperativas de energias renováveis enfrentam no decorrer do seu processo de comercialização de electricidade...

A gestão de categorias e a análise da percepção de valor ao consumidor

Galveia, Maria Paula Aleixo
Fonte: Instituto Universitário de Lisboa Publicador: Instituto Universitário de Lisboa
Tipo: Dissertação de Mestrado
Publicado em //2009 Português
Relevância na Pesquisa
27.27143%
Mestrado em Marketing / JEL Classification: M31; M37; Este estudo tem como objectivo avaliar se o consumidor consegue percepcionar o valor acrescentado que lojas e marcas lhe oferecem através da prática da Gestão de Categorias (GC). A revisão bibliográfica começa por definir retailing e enquadrar a GC, desde a sua origem à sua definição, os estudos levados a cabo sob o tema e as suas principais actividades e benefícios, apresentando o modelo de implementação sugerido pela Nielsen. Numa fase seguinte, foi feita uma caracterização do cenário da distribuição em Portugal para melhor contextualizar os estudos levados a cabo e enquadrá-los na revisão bibliográfica efectuada. Em termos de metodologia recorreu-se a duas ferramentas, um inquérito qualitativo, junto dos fornecedores, para perceber como é que estes definem GC, se a praticam e como avaliam os seus benefícios. Um inquérito junto do consumidor/comprador, nas lojas das duas principais cadeias de hipermercados da Grande Lisboa, Jumbo e Continente com o objectivo de medir o grau de satisfação relativamente a estas lojas, compará-lo, e cruzar essa medida com a importância que é dada a variáveis relacionadas com as actividades da GC. O estudo foi feito com recurso a um software de análise de dados estatísticos...

The Portuguese fashion consumer’s shopping orientations and channel selection in a multichannel environment

Oliveira, Sofia Isabel Barbosa de
Fonte: Instituto Universitário de Lisboa Publicador: Instituto Universitário de Lisboa
Tipo: Dissertação de Mestrado
Publicado em //2014 Português
Relevância na Pesquisa
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Dissertation submitted as partial requirement for the conferral of Master of Science in Marketing / JEL Classification System M30 – Consumer Research M31 – Marketing; O aparecimento da internet mudou completamente a vida dos consumidores. Especificamente o retalho multi-canal tem possibilitado que os consumidores comprem de formas nunca antes imaginadas. Mas será que os consumidores portugueses estão a aproveitar as vantagens desta oportunidade? A utilização da internet por parte dos portugueses está ainda muito relacionada com a pesquisa de informação. Na verdade, 84% dos portugueses nunca tinha efectuado compras através da internet em 2013. Para além disso, o sector da moda é um sector muito específico. Será que os consumidores estão dispostos a abdicar da possibilidade de sentir e ver os produtos na loja, em troca de conveniência e tempo livre prometidos pelo canal online? Dados obtidos através de um questionário aplicado (N=454) sugerem que o consumidor português de moda é um consumidor sinérgico desligado. Este consumidor tende a usar ambos os canais (online e offline) para pesquisar sobre os produtos antes de efectuar a compra, mas a compra é normalmente feita nas lojas físicas das marcas. O presente estudo adaptou a Teoria do Comportamento Planeado...

Retailing and Supply Chains in the Information Age

Hammond, Janice; Abernathy, Frederick; Dunlop, John T.; Weil, David
Fonte: Elsevier Publicador: Elsevier
Tipo: Artigo de Revista Científica
Português
Relevância na Pesquisa
37.27143%
This article describes how information technologies have reconfigured retailing and in turn the operation of a core US manufacturing industry, apparel. “Lean retailers” exchange point-of-sales information with their suppliers and require them to replenish orders quickly based on actual sales. This shifts part of the risk arising from changing consumer tastes from retailers and onto suppliers. In response to this shift in risk, we argue that manufacturers must reshape planning methods, cost models, inventory practices, production operations, and sourcing strategies. We then show that suppliers that adopt comprehensive changes to their manufacturing processes perform better along a number of dimensions compared to firms that have not.; Engineering and Applied Sciences

Grocery market concentration and food price- a case of Australia in comparison with other OECD countries

Kuswini, Mira
Fonte: Universidade Nacional da Austrália Publicador: Universidade Nacional da Austrália
Tipo: Relatório
Português
Relevância na Pesquisa
27.27143%
This report provides an examination of the level grocery market concentration, food price, and correlation between grocery market concentration ratio and food price level in Australia and a number of other OECD countries. Methods of analysis uses in this report include time-series and cross-national comparison of market concentration ratio and the level of food price. Furthermore, correlation analysis between market concentration ratio and food price level is applied to understand an approximate pattern of the relationship between market concentration and food price. All data and calculations can be found in the report and in the appendices. Results of data analysed show that the level of market concentration is varied among countries under study but most of those countries experienced increase in market concentration in different paces. Average food inflation rate also vary among those countries, and an increase in food price did not always associated with an increase in the level of food price for all countries. However, the level of market concentration positively correlated with food price level in the majority of countries. The report finds that Australia, in comparison with other OECD countries under study has the highest grocery market concentration ratio and the highest average food inflation rate. In addition...

Cuban retailing : from a centrally planned to a mixed dual system

Cerviño, Julio; Bonache, Jaime
Fonte: Emerald Publicador: Emerald
Tipo: info:eu-repo/semantics/acceptedVersion; info:eu-repo/semantics/article Formato: application/pdf
Publicado em //2005 Português
Relevância na Pesquisa
27.27143%
Many studies have analyzed the retail and distribution systems in transitional economies, either from a general perspective or by analyzing specific countries. However, only a few, if any, have analyzed the situation and changes taking place in the Cuban market. The purpuse of this paper is to provide a current overview of Cuban wholesaling distribution and retailing for consumer products. It examines the challenges that are taking place in the wholesale and retail distribution system in the country and describes the sharp contrats between the state of retailing in Cuba before and after the collapse in the Soviet Union

Search engine advertising in web retailing : an efficiency analysis

Mokaya, Brian O.
Fonte: Brock University Publicador: Brock University
Tipo: Electronic Thesis or Dissertation
Português
Relevância na Pesquisa
27.56452%
This study examines the efficiency of search engine advertising strategies employed by firms. The research setting is the online retailing industry, which is characterized by extensive use of Web technologies and high competition for market share and profitability. For Internet retailers, search engines are increasingly serving as an information gateway for many decision-making tasks. In particular, Search engine advertising (SEA) has opened a new marketing channel for retailers to attract new customers and improve their performance. In addition to natural (organic) search marketing strategies, search engine advertisers compete for top advertisement slots provided by search brokers such as Google and Yahoo! through keyword auctions. The rationale being that greater visibility on a search engine during a keyword search will capture customers' interest in a business and its product or service offerings. Search engines account for most online activities today. Compared with the slow growth of traditional marketing channels, online search volumes continue to grow at a steady rate. According to the Search Engine Marketing Professional Organization...

A Conceptual Framework for the Promotion of Trusted Online Retailing Environment in Saudi Arabia

AlGhamdi, Rayed; Drew, Steve; Alhussain, Thamer
Fonte: Universidade Cornell Publicador: Universidade Cornell
Tipo: Artigo de Revista Científica
Publicado em 11/11/2012 Português
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This paper presents a model conceptual framework that is aimed at promoting trust in the online retailing environment in the Kingdom of Saudi Arabia (KSA). Despite rapid Internet growth, the development of online retailing in Saudi Arabia continues to progress very slowly compared to that of the developed and leading developing countries. To determine the reason behind the sluggish growth of online retailing in the KSA, a mixed methods study involving retailers and customers was conducted in four stages. The outcomes of the study point to distrust in the online retailing environment in Saudi Arabia as a key inhibitory factor for growth. As such, a five-part model is proposed to promote trust in the online shopping environment in the KSA.

The Competitiveness of On-Line vis-a-vis Conventional Retailing: A Preliminary Study

Png, Ivan
Fonte: Universidade Cornell Publicador: Universidade Cornell
Tipo: Artigo de Revista Científica
Publicado em 25/07/2000 Português
Relevância na Pesquisa
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Previous research has directly studied whether on-line retailing is more competitive than conventional retail markets. The evidence from books and music CDs is mixed. Here, I use an indirect approach to compare the competitiveness of on-line with conventional markets. Focusing on the retail market for books, I identify a peculiarity in the pricing of bestsellers relative to other titles. Supposing that competitive barriers are lower in on-line retailing, I analyze how the lower barriers would affect the relative pricing of bestsellers. The empirical data indicates that on-line retailing is more competitive than conventional retailing.; Comment: 11th NEC Research Symposium

The Korean retailing sector since the 1970s: Government, consumers and the rise and fall of the department store.

Yi, Jonghyun
Fonte: London School of Economics and Political Science Thesis Publicador: London School of Economics and Political Science Thesis
Tipo: Thesis; NonPeerReviewed Formato: application/pdf
Publicado em //2009 Português
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This thesis is a study of the Korean retailing sector since the 1970s. It focuses on analysis of the three elements in retailing development - government, retailer and consumer - which engaged in a process of mutual interaction. It is used to address two main questions, namely why was the leading role of the department store in the Korean consumer market delayed, and why was its golden age both quite explosive and extremely short. The thesis argues that the emergence of modern retail formats in Korea was artificially delayed through consumption repression. It also argues that the explosive golden age of the department store industry was a result of the combination of two sets of behaviour: a strategic change by the department stores to focussing on necessities rather than luxuries; and the enthusiastic consumption attitude of consumers in response to previous consumption repression and consequent purchasing power. It shows that the short golden age of the department store industry was in addition closely related to the ownership structure of the big retail businesses which also owned other types of retail format. Companies made strategic decisions that led to the Korean department store sector moving back into the luxury market and giving the existing mass market up. The research also examined the application of the conflict theory of retail evolution to Korea...

Applying Dynamic Causal Mining in Retailing

Wang,Yi
Fonte: Instituto Politécnico Nacional, Centro de Innovación y Desarrollo Tecnológico en Cómputo Publicador: Instituto Politécnico Nacional, Centro de Innovación y Desarrollo Tecnológico en Cómputo
Tipo: Artigo de Revista Científica Formato: text/html
Publicado em 01/06/2008 Português
Relevância na Pesquisa
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With the fast development of information technology, retailers are suffering from the excess of information. Too much information can be a problem. However, more information creates more opportunity. In retailing, information is the key issue to maximizing revenue. It is now hard to make timely or effective decisions and to the right content to the right place, at the right time and in the right form. This paper is about managing the information so that the user can gain more clear insight. It is about integrating and inventing methods and techniques. The Semantic Web will provide a foundation for such a solution. However, semantics only provide a way of mapping the content of a web to user defined annotations. Not many companies have fully utilized the power of Internet retailing due to the various technical obstacles have yet to be overcome. The existing research in e-retailing focuses only on the traditional retailing including direct and indirect retailing approaches. This paper suggests that applying association mining techniques can further improve the dealing of information overload in a web oriented retailing environment.